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Forum Discussion
jlynn2303
Dec 29, 2020Follower
NETGEAR AC1750 MODEL R6400 JUST STOPPED WORKING
Hi, Everything was working just fine. I was gone from home for almost a year, so I had my internet service shut off, but did not disconnect any of the equipment. When I returned home and activated ...
antinode
Dec 29, 2020Guru
> Model: R6400|AC1750 Smart WiFi Router
Is that accurate? R6400[v1] or R6400v2? Look for "Model" on the
product label. Firmware version?
> [...] If I plug an ethernet cable into the router and my laptop, it
> shows my network with the old name etc. and I have internet access.
> [...]
So, the router and its ISP connection are working, but not the
wireless part?
> [...] The first two lights are white on the router, [...]
Instead of making everyone else fetch the User Manual for your
router, and count the LEDs, how about if _you_ fetch the User Manual,
and use the _names_ of the LEDs?
Visit http://netgear.com/support , put in your (actual) model number,
and look for Documentation. Get the User Manual (at least). Read.
Look for the LED descriptions and "Troubleshoot". Pay particular
attention to the "WiFi On/Off button with LED". Did you press it?
Further reading might not hurt, either.