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Netgear AC1750 new setup, shows connected, no internet
New set up. Connected to Spectrum modem. Netgear Genie, Macbook Pro, iPad, Iphone, Roku, all show connected, but will not connect to internet. I have unplugged modem, and rebooted. Have unplugged...
So here is what I did, and now it’s all working. Unplugged everything.
Plugged modem back in and waited 2-3 minutes, all lights stable. Plugged Nighthawk
in, plugged yellow cable to WAN, to connect with modem. Waited 2-3 minutes
for lights to stabilize.
Only thing I did differently on my 10th attempt to connect, was to NOT plug Roku box in.I went to Netgear genie to verify it was connected. Then I connected each device. IPhones, iPad, MacBook.
After all were connected and verified connected to internet, I plugged Roku in, went to settings, connected Nighthawk. Everything is now working. I don’t know if hooking Roku too soon caused this problem, but it was the only thing I did differently. Thanks for all the help!
DianeLynne wrote:
New set up. Connected to Spectrum modem.
What is that modem? Make and model number?
Spectrum cable
Technicolor model DPC3216
below that is DOCSIS 3.0 16x4
DianeLynne wrote:
Spectrum cable
Technicolor model DPC3216
below that is DOCSIS 3.0 16x4
Standard modem. Not, as far as I can tell, any "routerting".
The first message is not clear on what you did.
then plugged Netgear back inis not right.
Be sure to restart your network in this sequence:- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it connect.
- Turn on computers and rest of network.
Maybe you did that. It isn't clear.
Have you confirmed you have internet when connected directly to the Spectrum Modem?
Pease describe how your Nighthawk is connected to the modem, and the set up steps you performed?
The Nighthawk should detect the internet connection automatically (when first run). You may need to perform the set up process again if this wasn't completed or successful. Your devices can be connected or associated to the router, but if internet connectivity is not present, the nighthawk will not provide internet to your connected devices.
