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Forum Discussion
DianeLynne
Aug 03, 2019Tutor
Netgear AC1750 new setup, shows connected, no internet
New set up. Connected to Spectrum modem. Netgear Genie, Macbook Pro, iPad, Iphone, Roku, all show connected, but will not connect to internet. I have unplugged modem, and rebooted. Have unplugged...
- Aug 03, 2019
So here is what I did, and now it’s all working. Unplugged everything.
Plugged modem back in and waited 2-3 minutes, all lights stable. Plugged Nighthawk
in, plugged yellow cable to WAN, to connect with modem. Waited 2-3 minutes
for lights to stabilize.
Only thing I did differently on my 10th attempt to connect, was to NOT plug Roku box in.I went to Netgear genie to verify it was connected. Then I connected each device. IPhones, iPad, MacBook.
After all were connected and verified connected to internet, I plugged Roku in, went to settings, connected Nighthawk. Everything is now working. I don’t know if hooking Roku too soon caused this problem, but it was the only thing I did differently. Thanks for all the help!
letsgetcandy
Jan 13, 2024Aspirant
oh my gosh THANK YOU DianeLynne I had the exact same issue and after 2 days on the phone with tech support, and even buying a new modem, still could not figure out the problem. Found your thread and unplugged and plugged the Roku in last, and SUCCESS.
thank you for figuring this out!!!!