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Deanname's avatar
Deanname
Follower
Mar 06, 2022

netgear ac2000 wifi router

I am trying to set up a netgear ac2000 router and have my computer and phones connected fine but my samsung tablets both say connected without internet.  I am not tech savy at all. Can anyone help please. thank you so much

3 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    AC2000 is a combined WiFi speed. 

    What is the model# of the NG router your referring to? R####? 

  • plemans's avatar
    plemans
    Guru - Experienced User

    What actual model is it? 

    What modem/gateway is it connected to? 

    What firmware is on it? 

    Are you using the default ssid/password that came with the router or did you customize it? 

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    Deanname wrote:

    ....my samsung tablets both say connected without internet.  I am not tech savy at all. Can anyone help please. thank you so much


    Tell tablets to "Forget network" for the wifi connection to the router. Then set it up afresh.