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joybaby's avatar
joybaby
Follower
Feb 23, 2021

Netgear C6300

Hello, 

 

I live in Texas and recently experienced a power outage for 4 days. Finally, the light was brought back on and I noticed my internet was no longer connecting anymore. I later found out that the modem is at fault. It only blinks a red light for a second and then goes off. None of the light at the front of the modem is on.  I have always used a surge protector with the modem. I also tried factory reset (at the back) and that did not work.  I am currently unemployed due to covid, so this unexpected modem replacement bill will be a big burden for me.  I need my wifi to do school work and apply for jobs. Please, If anyone know how i can fix it, i will appreciate it.

1 Reply

  • > [...] power outage [...]

     

       Perhaps a surge or two?

     

    > [...] I have always used a surge protector with the modem. [...]

     

       Any with an equipment warranty?

     

    > [...] It only blinks a red light for a second and then goes off. [...]

     

       Might be a bad modem+router or a bad power adapter.  Can you test or
    substitute the adapter?