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Netgear Nighthawk AC1750 router ethernet really slow but wifi is fine
Hi, I have the Nighthawk AC1750 router and I have been having troubles with the ethernet. I have 400 mbps download and I was getting the full 400 on ethernet a little bit ago but all of a sudden I am ...
You are more than welcome. Please mark this as resolved. If you have issues down the road, start a new thread.
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Let's start with the usual boilerplate questions to rule out the obvious.
What firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
It might also help if you told people what the modem is in front of this router, if there is one. The make and model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
What do you see in Show Statistics for your Internet Port? Anything odd in the Status column and the speeds of the LAN links?
Are you able to help me? I’m still having the same issue.
Connect your computer direct to the modem without the router in between, and test your throughput. What do you get?
Recommend you use the Ookla native test application for your operating system. It is available from the Playstore and this eliminates the web browser as part of the test.
Please confirm the full model number of your router. Look on the label. Is it R6700???
- I connected my Ethernet directly into the modem and I get well over 400 mbps. Still getting 170-200 when connecting Ethernet from router.
Please confirm the full model number of your router. Look on the label. Is it R6700???
The firmware version you are giving me matches up to the R6700v3 and not the R6700v2.
Check the label again and look at the top of the page when you log in to the user interface.
Some general troubleshooting and configuration checks.
Do you have QoS activated?
Do you have any parental controls activated?
Do you have firmware updates on automatic?
Are you certain the Ethernet cables are good? Recommend Cat 6, but Cat 5e will work in a pinch.
How long has it been since you did a full firmware default reset and reconfigure from scratch? The manual calls it factory reset but it lost something in translation.