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Forum Discussion
JakeMN
Dec 31, 2022Tutor
Netgear Nighthawk AC1750 router ethernet really slow but wifi is fine
Hi, I have the Nighthawk AC1750 router and I have been having troubles with the ethernet. I have 400 mbps download and I was getting the full 400 on ethernet a little bit ago but all of a sudden I am ...
- Jan 18, 2023
You are more than welcome. Please mark this as resolved. If you have issues down the road, start a new thread.
👍
JakeMN
Jan 18, 2023Tutor
Are you able to help me? I’m still having the same issue.
Kitsap
Jan 18, 2023Master
Connect your computer direct to the modem without the router in between, and test your throughput. What do you get?
Recommend you use the Ookla native test application for your operating system. It is available from the Playstore and this eliminates the web browser as part of the test.
Please confirm the full model number of your router. Look on the label. Is it R6700???
- JakeMNJan 18, 2023TutorI connected my Ethernet directly into the modem and I get well over 400 mbps. Still getting 170-200 when connecting Ethernet from router.
- KitsapJan 18, 2023Master
Please confirm the full model number of your router. Look on the label. Is it R6700???
- JakeMNJan 18, 2023TutorShoot, my apologies. It’s the R6400v2 not the R6700
- KitsapJan 18, 2023Master
The firmware version you are giving me matches up to the R6700v3 and not the R6700v2.
Check the label again and look at the top of the page when you log in to the user interface.
Some general troubleshooting and configuration checks.
Do you have QoS activated?
Do you have any parental controls activated?
Do you have firmware updates on automatic?
Are you certain the Ethernet cables are good? Recommend Cat 6, but Cat 5e will work in a pinch.
How long has it been since you did a full firmware default reset and reconfigure from scratch? The manual calls it factory reset but it lost something in translation.
- KitsapJan 18, 2023Master
Your firmware, version 1.0.4.128, matches for the most recent for the R6400v2. See questions above.