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Netgear not on list of available networks
My windows 10 laptop doesn't show netgear as an available network. Netgear works on ethernet cable, and TV and printer connect wirelessly and automatically to wireless network, and Netgear shows up a...
The radio controls in the manual didn't work. I had tried that earlier. Finally found the option to return all settings to factory, and after about a 10 minute reboot, the 2.4g wifi channel was turned on.
The first message says:
Netgear works on ethernet cable, and TV and printer connect wirelessly and automatically to wireless network, and Netgear shows up as an available network on the Roku TV.
I agree that it isn't clear, but it seems that only the laptop has lost access to the wifi.
Yes- only laptop has lost contact. Laptop picks up list of 'available networks' that doesn't include my router. My two other devices have no problem connecting.to the network.Seems like it must be a problem in my laptop. I've tried 'forgetting' networks and setting up new connections in Windows 10. Laptop must be set to ignore or never see.Netgear. I am going to try a longer shutdown of both my cable modem, and router. I have already uninstalledreinstalled Netgear genie, and went through recovery. I wonder if my router broadcasts a signal that can tell a device not to connect, or that it is unavailable to that device. Going to go through routerlogin.net again and checking to see if my computer is disallowed. Routerlogin.net shows my 2.4G network as turned off so maybe someone can tell me how to turn it on.
djmac wrote:
Yes- only laptop has lost contact.
Maybe the laptop supports only 2.4GHz.
djmac wrote:
Routerlogin.net shows my 2.4G network as turned off so maybe someone can tell me how to turn it on.There is support stuff and a manual for the WNDR3700v5 somewhere at the end of this link:
>>>> WNDR3700v5 | N600 WiFi Router | NETGEAR Support <<<<
See page 119. Enable the SSID broadcast for 2.4 GHz.
I figured it out. It wasn't my laptop. Somehow the router had quit broadcasting in 2.4g mode, which is what my laptop can see. I had to reset the router to factory settings. Strange how this happened with no action on my part to change the router settings. Laptop had worked fine one evening, then next morning had no access. My other two devices are both newer and work on the 5G band. One of the replies got me indirectly pointed towards the fix. Thanks for the help
djmac wrote:
I had to reset the router to factory settings.
It might have been easier to follow my instructions. But reset is always a good move.
djmac wrote:
Strange how this happened with no action on my part to change the router settings.
Unlikely. But some devices do have buttons that turn separate channels on and off. (You would be surprised by how many people miss that.) In your case, that button, on the back of the device, controls all bands.
The radio controls in the manual didn't work. I had tried that earlier. Finally found the option to return all settings to factory, and after about a 10 minute reboot, the 2.4g wifi channel was turned on.