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Forum Discussion
Solved
Netgear R6100 internet
So I was watching a video and suddenly my router stopped working properly on my phone, for some reason the internet is terribly slow on everything besides my tablet and I have no clue how to fix it. I...
Hi Koyoo,
You can try resetting the router for isolation. The link below may help out.
http://kb.netgear.com/app/answers/detail/a_id/9665
Regards,
Dexter
Community Team
Hi Koyoo,
1. What is the firmware version of the router?
2. Are your other devices working fine (wired and wireless)?
3. Does the issue persist only on your phone (please indicate brand and model)?
4. Have you tried changing the wireless channel? If not, check the link below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/24095
http://kb.netgear.com/app/answers/detail/a_id/23783
5. Have you tried resetting (factory reset) the router?
Regards,
Dexter
Community Team
You can alwasy try a hard reset on your router, did you give that a try?