NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Netgear R6220 AC1200 Router wireless internet keeps dropping
I've had this R6220 Router for about a year now, no problems till a couple months ago when my wireless connection started dropping two the three times a day. I'll reboot the router and it'll work again for a while, but then a few hours later just drop again. Already checked with my internet provider that it's not them - so it's the router. I'm running V1.1.0.106_1.0.1 firmware and have already tried factory reset. Any advice? It happens randomly - nothing seems to be triggering it
3 Replies
What actual modem/gateway is it connected to?
When it drops, do wired and wireless devices drop? Just wireless?
What actually happens? Does it say "connected, no internet" does it disconnect from the wireless entirely?when it drops, are you able to log into the router ?
It's connected to just my service provider provided modem.
Both wired and wireless connections drop, and the router is shown as "offline." On the logs it will say "internet disconnected."
When it's working, though, I get great speeds - no problems.
Yes, still able to log into the router when it drops
What "service provider modem" is it?
