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Forum Discussion
shabalaba
Dec 16, 2020Tutor
Netgear R6220 AC1200 Wireless internet dropping constantly
Hello, my wireless internet hasn't worked well for months. I get fast speeds when connected via ethernet, the issue is with the wireless connection. I called Netgear and they confirmed it is the rout...
- Dec 17, 2020
What modem/gateway do you have?
are you connected using 2.4ghz or 5ghz? 2.4ghz is much much slower and sensitive to interference than 5ghz.
You can also use a wireless channel scanner like inssider or acrylic wifi scan to see what channels for 2.4ghz and 5ghz would be best to use/least congested.
have you tried updating the firmware to version 1.1.0.104? I'd try updating to that over a hardwired connection, factory resetting, and then reinstalling. https://www.netgear.com/support/product/R6220.aspx