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Forum Discussion
g2ktcf
Jun 24, 2018Aspirant
NETGEAR R6350 Drops Internet Constantly
Interestly enough, the Model input field will not accept the R6350 AC1750 router that I have which already has me worried.
Several times a day, I lose my internet connection. My ISP is stable ...
- Sep 30, 2018
For my original problem, I went through every answer and possiblity. I monitored my ISPs uptime and just kept looking for answer. In the end....it was a cable...and I am not kidding. Not ONE cable but THREE bad cables as I literally changed cables three times. All were manufactured, not terminated by me. I am wondering how many others have changed one bad cable for another. How many manufactored patch cables are out there tha have intermittent issues???
michaelkenward
Sep 30, 2018Guru - Experienced User
plarab wrote:
Updated by going to Router setup and admin, then update firmware through Netgear.
That still does not narrow it down.
There are two ways of using the browser to update firmware. One uses a file that you downloaded, the other tells the router to go and get it.
The second route does not guarantee that you have the latest firmware.
The best way to get the latest is to visit the support pages for the device and get the firmware from there.
R6350 Firmware Version 1.1.0.42 | Answer | NETGEAR Support
plarab wrote:
I did not reset to factory settings prior or after update.
Try it.
plarab wrote:
No modem in front of router, it is through United Fiber, signal through bouncing off tower, and through dish on house that cat 5 fed through house.
That rules out a combined modem/router, with all the issues that can throw up.
By the way, you have joined in on an older discussion. Not only does this get in the way of the attemnopts to fix problemns fior g2ktcf, so there's a chance that the official support team will be too busy following new stuff to find your message. It is usually better to start your own fresh discussion if you want their attention.
plarab
Sep 30, 2018Aspirant
I let the router search for the update.
I will try downloading the file. Thanks
I will try downloading the file. Thanks