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JRDG3's avatar
JRDG3
Follower
Jan 21, 2018
Solved

Netgear R6400 network won't show up for certain devices

R6400/AC1750 network will show up for most devices cell phones, laptops, gaming consoles etc but when attempting to find the network while setting up devices like a RING doorbell or Amazon Alexa or w...
  • DexterJB's avatar
    Jan 26, 2018

    Hi JRDG3,

     

    1. What is the firmware version of the router?

    2. Can those devices detect other wireless networks within the area?

    3. Have you tried re-flashing the router firmware?

    4. When setting up those devices, are they close enough for them to detect the WiFi?

     

    Regards,

     

    Dexter

    Community Team