NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
NConway0805
Mar 24, 2023Aspirant
Netgear R6400 no internet
Hey guys, I need a little help with my router. I’ve had this router for over 4 years and the other night I was playing a game and out of nowhere it completely shut off. Did the full unplug modem and r...
plemans
Mar 24, 2023Guru - Experienced User
What are the led's on it doing? (all of them, color/blinking/etc)
What modem/gateway is it connected to?
Are wired devices able to work?
- NConway0805Mar 24, 2023AspirantAll LED’s are white like they’re supposed to be. The second from the left sometimes flashes red, but I’ve seen it do that multiple times. The modem is a Hitron Spectrum EU2251
- plemansMar 24, 2023Guru - Experienced User
2nd from the left is the internet connection
Try a different ethernet cable from modem/router.
Are you able to access the router gui?
- NConway0805Mar 24, 2023AspirantYes, I can access the GUI but it shows everything’s green and showing I have connection. Says I need to upgrade the firmware but when I try to do that it says it’s already up to date, but still on a later version. I’ll try to switch my Ethernet cable up.