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Forum Discussion
Solved
Netgear R6400
My firmware it out of date. I have downloaded the Nighthawk app which asked me to update the firmware via routerlogin.net. I cannot login to the site as it doesn’t accept the default user name and pas...
what probably will work is to do a hard reset of the router by depressing the reset button with a paper clip until the lights change. that will reset to factory defaults. if you have a computer where you can type in a URL, you can then enter 192.168.1.1 to log in - or use the nighthawk app. You'll need to change the default password, possibly other settings, but you can then use the "check for firmware update" option under advanced settings.
what probably will work is to do a hard reset of the router by depressing the reset button with a paper clip until the lights change. that will reset to factory defaults. if you have a computer where you can type in a URL, you can then enter 192.168.1.1 to log in - or use the nighthawk app. You'll need to change the default password, possibly other settings, but you can then use the "check for firmware update" option under advanced settings.
Thank you. I was able to reset the user name and password using Chrome (I was not aware I couldn’t do so using Safari), things worked smoothly after that. That said I will keep your solution for future use in case.