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Forum Discussion

allwowth's avatar
allwowth
Aspirant
Mar 05, 2017
Solved

Netgear router not accepting correct primary and secondary DNS settings

I'm trying to setup OpenDNS.. When I put in the OpenDNS primary (202.67.222.222) and secondary (208.67.220.220) settings and click "Apply" the settings shown are different. Primary: 195.67.222.222 ...
Troubleshooting
  • allwowth's avatar
    allwowth
    Mar 08, 2017

    Elaine:

    I did the 30-30-30 reset. Still the same problem. I'll purchase a new router, Netgear, of course.

    Many many thanks for all the help.

    Gus

allwowth's avatar
allwowth
Aspirant
Mar 06, 2017

Elaine:

Thanks for the post.

The model number is WNDR3700 V2, (N600). I appreciate any advice you can give me.

Gus

ElaineM's avatar
ElaineM
NETGEAR Employee Retired
Mar 06, 2017

What's the firmware installed on the router?

Do you have the latest firmware installed? 

If not, update the firmware or re-upload it then factory reset the router. 

 

  • allwowth's avatar
    allwowth
    Aspirant
    Mar 06, 2017

    Elaine:

    I believe I do, I check for updates monthly and it says no new firmware available.

    Version on there is 1.0.1.14.

    Thanks.

    Gus

     

     

     

     

     

    • ElaineM's avatar
      ElaineM
      NETGEAR Employee Retired
      Mar 06, 2017

      Did you try to re-upload the firmware?

      You are assigning it under the LAN IP, correct?

      • allwowth's avatar
        allwowth
        Aspirant
        Mar 07, 2017

        Elaine:

        Under "Internet IP Address" I have it set to "Get dynamically from ISP". For Domain Server (DNS) Address" i have this set to "Use these DNS servers" which is where I try to put the Open DNS primaryt and secondary addresses in.

        Thanks. Gus