Forum Discussion

Aspirant

Mar 05, 2017

Solved

Netgear router not accepting correct primary and secondary DNS settings

I'm trying to setup OpenDNS.. When I put in the OpenDNS primary (202.67.222.222) and secondary (208.67.220.220) settings and click "Apply" the settings shown are different. Primary: 195.67.222.222 ...

Troubleshooting

allwowth
Mar 08, 2017
Elaine:
I did the 30-30-30 reset. Still the same problem. I'll purchase a new router, Netgear, of course.
Many many thanks for all the help.
Gus

ElaineM

NETGEAR Employee Retired

Mar 08, 2017

Updating the firmware should have corrected this.

Can you try 30-30-30 reset? I guess it would be the last resort in attempt to correct it.

If not, then it's time to buy a new router.

1. With the unit powered on, press and hold the reset button on the back of unit for 30seconds.

2. Without releasing the reset button, unplug the unit and hold reset for another 30 seconds.

3. Power on the unit while STILL pushing the reset button and count for another 30 seconds before letting it go.

allwowth

Aspirant

Mar 08, 2017

Elaine:

I did the 30-30-30 reset. Still the same problem. I'll purchase a new router, Netgear, of course.

Many many thanks for all the help.

Gus

ElaineM
NETGEAR Employee Retired
Mar 08, 2017
You're very welcome. I apologize that weren't able to fix it.