Netgear update failure missing file

Trying to install latest update for Netgear Genie Version2.4.52 and it rejects saying missing file. See attachment. Should I totally uninstall and start all over Thanks for your help.

Troubleshooting

antinode
Jan 29, 2018
> [...] it rejects saying missing file. See attachment.

Looking at your picture, I thought that those three odd characters
were zeros, but, when I tried it myself, I saw that they were boxes,
possibly: ADVAPIPK<box><box><box>.DLL

> [...] get 4 error messages claiming missing .DLL files.

And the other three were, apparently (merely), ".DLL", so probably
also invalid. The installer appears to be corrupt. Just more typical
Netgear quality control, apparently.

raydeo

Aspirant

Jan 30, 2018

Experiencing same issue - anyone at Netgear working on a solution?

Anthony33
Aspirant
Jan 30, 2018
Yes have tried to install Genie 2.4.52 3 times but same problem missing files.
I have reported to support, but will anything happen?
I doubt it. So just stick with your current version until someone gets out of bed to fix it.
- antinode
  Guru
  Jan 30, 2018
  > Yes have tried to install Genie 2.4.52 [...]
  
  And, speaking of versions, why does this kit have a version-free name
  like "NETGEARGenie-install.exe"? Firmware kit file names include
  version information; why not application program kit file names?

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Netgear update failure missing file