NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Netgear update failure missing file
Trying to install latest update for Netgear Genie Version2.4.52 and it rejects saying missing file. See attachment. Should I totally uninstall and start all over Thanks for your help.
> [...] it rejects saying missing file. See attachment.
Looking at your picture, I thought that those three odd characters
were zeros, but, when I tried it myself, I saw that they were boxes,
possibly: ADVAPIPK<box><box><box>.DLL
> [...] get 4 error messages claiming missing .DLL files.
And the other three were, apparently (merely), ".DLL", so probably
also invalid. The installer appears to be corrupt. Just more typical
Netgear quality control, apparently.
Tried running the installer with "Admin" privileges?
By the way, Alt+PrintScreen would give you smaller images without the background. I was about to embed the picture in the forum, but decided that it would be too big.
Tks for the advice about alt + print for creating screen images....I used to use that alot when I was working...but forgot about it since I retired. Shall give it a try.