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catadiel's avatar
catadiel
Initiate
Oct 10, 2016
Solved

Netgear USB control center MacOS Sierra

How about support status for Sierra? Another project online wich offer similar functionality and suffered the same issues claims that on Sierra's next update (10.12.1 now in beta) Apple has restored...
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ElaineM's avatar
ElaineM
NETGEAR Employee Retired
Nov 30, 2016

Hello All, I am still waiting from our engineering team an update about the USB Center Control Utility that will be compatible with your Mac OS.

It's still under SQA, once it has passed that phase I will let you all know. 

  • kneb139's avatar
    kneb139
    Aspirant
    Dec 11, 2016

    I purchased a model C6300 and tried to install the Utility NETGEAR USB Control Center, it never worked always saying installation was incomplete. Now I've updated Mac OS X a couple times to 10.12.2, and I tried to run the uninstaller but it fails sayig it is incompatible with this version of OS. I would like now to uninstall all traces of the NETGEAR software.

    I'm OK with using Terminal if I must. 

    Can someone please supply a list of all NETGEAR software that I need to uninstall. Or provide a link to an Uninstaller that works.

    Thx.

    • ElaineM's avatar
      ElaineM
      NETGEAR Employee Retired
      Dec 13, 2016

      kneb139 I suggest that you get the beta software for the NETGEAR USB Control Center that's compatible to work with El Capitan and Sierra by contacting our support team. 

      • kneb139's avatar
        kneb139
        Aspirant
        Dec 13, 2016

        Good idea, however when I tried contacting support it says to contact this community or call and pay and I do not want to pay to solve something NETGEAR needs to address. I do not have the purchase receipt handy either.

        I was hoping that someone from NETGEAR might be watching here. Do you know a link for the beta software so i could try? Thx.

         

  • Wfl's avatar
    Wfl
    Aspirant
    Dec 21, 2016

    I would like Netgear to let me know when they can get the USB control center utility up and running for Mac OS 10.12.2. Everytime I try to load this from their website, the computer either tells me that it is not compatable with my OS or it's for Windows.  I need this for wireless printing as the product states it can do.  Thanks

  • Wfl's avatar
    Wfl
    Aspirant
    Dec 21, 2016

    Please let me know as I'm still waiting to get my printer on the Netgear USB control utility.  Mac OS Sierra 10.12.2.  I see by the posts, this has been going on for a while and should have been fixed by now.  Thanks

    • ElaineM's avatar
      ElaineM
      NETGEAR Employee Retired
      Dec 22, 2016

      Wfl Kindly contact support to get the beta NETGEAR USB Control Center utility and report back once you have tried it. 

      • Wfl's avatar
        Wfl
        Aspirant
        Dec 22, 2016

        I contacted support and they want me to buy extended warranty.  I do not wish to do this since I think this is not a warranty problem but a Netgear problem.  They told me to do it myself!!!!  I'm not very happy with that answer and looked at the support and still see the same downloads.  This is not helping in any way shape or form.  Is the download I just did for security that Netgear came out with help???  Any answer at all would be something.   Thanks