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Forum Discussion
JLEVAVASSEUR
Sep 13, 2015Tutor
NETGEAR USB Control Center utility for MAC OS X El Capitan
NETGEAR USB Control Center utility v 2.22 is not compatible with MAC OS X El Capitan, where to download or make NETGEAR USB Control Center utility with the new MAC OS X ?
- Mar 16, 2017
Hello All,
You may now download the official release of the USB Control Center Utility for MAC OS 10.11 and above from the link below.
pheobe
Nov 30, 2015Guide
I too have tried to install USB control centre on El Capitan but in my case it crashed the system and i had to reinstall the whole thing again. I am very angry that Netgear hasn't done enough to help the MAC users who as myself feel we should drop netgear for a company that can support our community, Other product manufacturers make sure that when a system is released to the Public they have had their R&D labs work on a solve while the system is in beta mode. El Capitan was released to the public on September 30 2015 and i'm sure a fix for USB control centre could have been made in that time and thats not including the Beta testing time.
Netgear, Please pull your fingers out and do your jobs after all we are the ones who are buying your products, without us there is no Netgear.Think about that.
pheobe out.
jmanthony
Nov 30, 2015Apprentice
Not what I was hoping to hear, but this just arrived in the morning mail:
"Hi John,
We have received an update from our engineers. There is no ETA for the USB control center software that is compatible with El Capitan. For now, you may use bonjour to setup a shared printer.
Please follow the steps below to setup Bonjour:
1. Click on the "System Preferences" icon in the dock to open the System Preferences window.
2. Click "Print and Scan" in the hardware section to open the Print and Scan window.
3. Click the "+" button under the Printers list box to open the Add window.
4. Click the "Default" tab to display the list of available printers. The Bonjour service displays all printers it detects in this list. Choose the name of the network printer from the list of printers. The system automatically searches for and installs the appropriate driver for the printer. If the system cannot find a printer driver, click the "Use" box and manually select it from the pop-up menu. Click "Add" to automatically make the printer available in the printer queue. "
John
- CharlesinAustraNov 30, 2015Star
This is pretty sad! Even the instructions received by jmanthony are pathetic. Apart from the terminology not quite matching El Capitan "System Preferences", the description of the "Bonjour" solution conveniently omits mentioning that this sharing option only works by sharing from another computer (rather than from the Netgear router).
It is clear that Netgear have not taken the necessary steps to prepare for El Capitan (just as they did not previously for Mavericks in 2013) and could not give a damn about Mac Customers. I guess they have forgotten about all those Customers who also have iPhones and iPads (and use Airprint). Their incompetence is staggering.
I notice that Canon have had no trouble preparing for El Capitan. They are advertising support for El Capitan (and Windows 10) for some of their printers. I guess it is time for me to upgrade to a new network-connectable printer, and leave behind this recurring problem resulting from my stupidly relying on Netgear.
I like Netgear routers, but their software is awful and their support is worse. Given the premium prices now being charged for Netgear routers, their software development and Customer support is simply not good enough.
I am commencing planning for a future migration away from Netgear altogether, and as part of this will no longer be updating firmware (as new releases of this are also often quite buggy). I simply refuse to be treated with contempt like this, and be expected to just "suck it up"!
- LostPetrelNov 30, 2015Apprentice
I agree the Bojour approach is a non-fix .
- jmanthonyDec 01, 2015Apprentice
ElaineM,
Can you she any light on what is going on? Was the information I received accurate or do you have another perspective to add to the mix.
Thanks a bunch.
John