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NETGEAR USB Control Center utility for MAC OS X El Capitan
NETGEAR USB Control Center utility v 2.22 is not compatible with MAC OS X El Capitan, where to download or make NETGEAR USB Control Center utility with the new MAC OS X ?
Hello All,
You may now download the official release of the USB Control Center Utility for MAC OS 10.11 and above from the link below.
This is just totally embarrassing for Netgear, what a pathetic company. Do they SERIOUSLY believe we would swallow this pathetic and utterly FALSE excuse?
Can you imagine a slick and professional company like Apple either deliberately or accidentally forgetting to include USB driver details when they released their source code? And even if they did, are Netgear seriously asking us to believe they sat back for nearly 6 months without ONCE going back to Apple and asking for the information? I know what I would say to my software developers if they'd waited 6 months for info...YOU'RE FIRED.
This is an utterly ridiculous EXCUSE and frankly its really insulting of Netgear to actually believe we'd swallow this.
As I've said before I note that not a single person from Netgear has had the guts to come on this forum and give us the real information.
Even if this gets resolved today...this is the last piece of kit I'll ever buy from Netgear, they cant be trusted.
Well done Netgear, keep it up and you'll have no customers left then you wont have to pretend to provide support and wont have to make up ridiculous, pathetic excuses will you!
I just dashed off an email to Patrick Lo. I'll post any response I get
John
Hi John - I work for NETGEAR. Patrick did receive your email and forwarded it to me for action. I will ask someone in our customer care team to investigate this. Someone should reach out to you before the end of the day on Monday. I apologize for the delay.
Thank you, Nifer. I look forward to the response.
John
I no longer believe Netgear is actively working on a solution to this problem. Even though I've been informed it's been escalated within Netgear, I see no indiction of that. In an exchange with one of their support staff this morning, I told them Netgear should offer refunds since their equipment won't work as advertised. Not too surprising that the answer I got was this is Apple's problem not Netgear's and if you want a refund, talk with the folks you bought your gear from. I was also given one of their work arounds that really doesn't work. I also asked for copies of their relevant communication with Apple so that we could try lobbying them as well, but that request fell on deaf ears.
In a separate exchange with another of their staff I asked if there were any issues at all with their routers working with Apple equipment and I was told there were none.
I will never buy Netgear equipment again nor will I recommend it to friends, family or anyone else who asks.
John
