NETGEAR USB Control Center utility for MAC OS X El Capitan

jmanthony
Apprentice
Dec 31, 2016
Elaine,

I think it would be very helpful for you to confirm that the technical issues Charles identified in his follow up notes have in fact been taken care of. Also, as others have noted, it would be more helpful to post a link so we can get the beta directly rather than rely on the tech support channel. I don't see what their involvement adds to the solution.

What do you think??

Thanks.

John
- solidairs
  Tutor
  Dec 31, 2016
  Hi John,
  
  I completely agree with your comments. After such a long awaited update to the USB Control Centre it would be, at least, expected that the Beta was more readily accessible and that it was OSX friendly to unpackage and install. Having said that, after an anus horibilis it seems there may be some progress occuring.
  
  Seasons greetings,
  CT.
  - mrkwkkrn
    Aspirant
    Dec 31, 2016
    Well, that was a terrible experience.
    
    I just spent AN HOUR (literally) on the phone with your technical support, and I was very clear that I wanted the beta software. He told me he was sending me the beta software FOR SURE, then he hung up, and I got this email.
    
    Dear Mark,
    
    Thank you for contacting NETGEAR, I am sorry I was unable to assist you in resolving your case today.
    
    To help you resolve your case I would recommend the following Steps and NETGEAR article that will provide you helpful information and troubleshooting steps.
    https://kb.netgear.com/19593 (which links to the current software, will not work with El-Capitan).
    
    ARGH!!!
    
    Can some PLEASE post a link to the beta softare?

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NETGEAR USB Control Center utility for MAC OS X El Capitan