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JLEVAVASSEUR's avatar
JLEVAVASSEUR
Tutor
Sep 13, 2015
Solved

NETGEAR USB Control Center utility for MAC OS X El Capitan

NETGEAR USB Control Center utility v 2.22 is not compatible with MAC OS X El Capitan, where to download or make NETGEAR USB Control Center utility with the new MAC OS X ?
Apps
USB Control Center
  • ElaineM's avatar
    ElaineM
    Mar 16, 2017

    Hello All,

     

    You may now download the official release of the USB Control Center Utility for MAC OS 10.11 and above from the link below. 

     

    ReadySHARE Printer Utility Version 2.36

ElaineM's avatar
ElaineM
NETGEAR Employee Retired
Sep 15, 2015

Hi JLEVAVASSEUR,

 

Welcome to the community!

 

El Capitan is still under beta test and so is the NETGEAR USB Control Center utility.

Rest assured that our engineering department is on top of this to make the utility work with the soon to be released OS X.

Keep posted on our downloads page for updates.

 

Regards,

  • JLEVAVASSEUR's avatar
    JLEVAVASSEUR
    Tutor
    Sep 16, 2015

    Hi,

    Apple gave us the ability to install the release candidate early, it would have been nice to have a preview of Netgear USB Control Center or a beta version.

    Best regards

    • ElaineM's avatar
      ElaineM
      NETGEAR Employee Retired
      Sep 17, 2015

      JLEVAVASSEUR I would agree but for now we just have to wait.

       

      Regards,

      • CharlesinAustra's avatar
        CharlesinAustra
        Star
        Oct 01, 2015

        ElaineM JLEVAVASSEUR

         

        Well, I updated my imac to Mac OS X El Capitan public release today and guess what:  the Control Center Utility still not working.

         

        Do we have any update as to Expected Time of Arrival for working version as only v2.22 (which does not work with El Capitan, stating "Installion is incomplete! Please reinstall again") available for download.

         

        This is rather sad, as El Capitan has been available to developers for quite some time now.

         

        Best wishes,  Charles.

  • Damian86's avatar
    Damian86
    Tutor
    Oct 01, 2015

    NETGEAR USB Control Center utility v 2.22 is not compatible with El Capitan please update!

    • Brange's avatar
      Brange
      Tutor
      Oct 02, 2015

      I can report the same problem. Is there any information when a new version of NETGEAR USB Control Center utility is available?

      • AnonymousUser's avatar
        AnonymousUser
        Initiate
        Oct 02, 2015

        For what I experienced is that it gives out an error like this after upgraded to El Capitan:

         

        Installation is incomplete! Please reinstall again.

         

        Have you even open source USB Control Center so we can have quick hack with this and then report back to Netgear? We hate waiting for months to get shared printer working again. It's a major upgrade for Apple computers around the world and your engineers probably haven't missed it, too. Do something please!

  • daniauction's avatar
    daniauction
    Aspirant
    Oct 09, 2015

    Please need solution ASAP

    • ElaineM's avatar
      ElaineM
      NETGEAR Employee Retired
      Oct 09, 2015

      Yes, we hear you all.

      Our engineers are working on this to get this resolved ASAP.

      I will immediately post an update once they have a fix.

       

      Thank you everyone for your patience.

      • Yabou28's avatar
        Yabou28
        Tutor
        Oct 13, 2015

        something NEW with El Capitan?

         

  • fogrover's avatar
    fogrover
    Aspirant
    Dec 21, 2015

    Hi,

    I would like to alert you that Netgear Genie hangs on close under El Capitan 10.11.2. It also hangs under other operations.

    I hope that Netgear is working on the problem.

    Thank you.

    Fogorver

    • tuckerm2's avatar
      tuckerm2
      Aspirant
      Jan 02, 2016

      Any news from Netgear on this?  Surely they must be releasing an update soon?