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Forum Discussion
JLEVAVASSEUR
Sep 13, 2015Tutor
NETGEAR USB Control Center utility for MAC OS X El Capitan
NETGEAR USB Control Center utility v 2.22 is not compatible with MAC OS X El Capitan, where to download or make NETGEAR USB Control Center utility with the new MAC OS X ?
- Mar 16, 2017
Hello All,
You may now download the official release of the USB Control Center Utility for MAC OS 10.11 and above from the link below.
CharlesinAustra
Oct 09, 2015Star
I have an Apple Airport Extreme along with 4 Netgear routers (R7500, 2 x R6300v2 and a D6300).
Unfortunately I found the Apple router to be a bit flakey, and have since disconnected it. It just did not work reliably enough for me.
I like the Netgear routers, as the hardware is good. It is unfortunate that the software development (and support) is so awful. I suspect that this is probably because it is outsourced to the cheapest bidder! It seems that Netgear is a hardware-oriented company whose executive just does not realise the complementary importance of good software. They are probably still stuck in their "good old days" ways of the 1990's. The TV series "Halt & Catch Fire" portrays this really well.
The consistent failures are in this Print Utility (whenever Apple operating system is significantly upgraded) and new hardware firmware. As for support, I just don't bother with them anymore and so don't even register new kit.
I once had an unsuccessful 5 hour session with a 3rd level network support technician to try and resolve internet dropouts caused by the Netgear router. I then tenaciously spent 1 hour going through every setting until I found the culprit (SIP ALG, which annoyingly had a default setting to ON).
I would easily recommend Netgear routers because they have grunty and reliable hardware. The caveat is to be wary of the software. Personally, I did not find Apple to be a source of a viable accessory and definitely not a comparable alternative.
Best wishes.
CharlesinAustra
Oct 09, 2015Star
Just in case anyone had not thought about it, the WORKAROUND that I am using whilst waiting for a Netgear utility upgrade, is to USB connect my printer directly to my iMac when I want to print from there (and connect back to the Netgear router for Windows 10 printing, which still works via the Netgear utility). Whilst this does not allow me to Airprint from my iOS devices, it is better than no Apple device printing at all!
Both my scanning utility and printing works on MAC OS X El CAPITAN without my having had to update printer driver or scanning utility. This is even though I use a rather old Canon MP630 printer (which I have not updated because the print and scan quality is so good).
However, there appear to be some printers whose drivers will need updating by their respective manufacturers to work with MAC OS X El CAPITAN, as they do not play nice with the new SIP (System Integrity Protection) feature.
- LostPetrelOct 09, 2015Apprentice
There are plenty of ways to work around something like this, I have another printer I can hook up directly, no problem. But I bought the Netgear router specifically so that I could print from any of the laptops computers into one location, I cannot do that currently so the router is a complete waste.
- solidairsOct 09, 2015Tutor
Having lodged a ticket with Netgear support ( assuming that it would be a more productive way to reach Netgear representatives than in the community forums) I initially received an informed and apologetic response statng that the USB Control Cener issue was being attended to and an email would be sent to advise when an appropriate solution was available. I subsequently received another response to inform me that - with regret - the 3500 repeater (which we use) was no longer subject to support and my ticket was therefore closed. Indicative of a lack of understanding from a "support " representative and shabby under the circumstance of a very important feature of these products no longer functioning through an operating system upgrade that was given plenty Beta time to assess. I wait without baited breath.