NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
NETGEAR USB Control Center utility for MAC OS X El Capitan
NETGEAR USB Control Center utility v 2.22 is not compatible with MAC OS X El Capitan, where to download or make NETGEAR USB Control Center utility with the new MAC OS X ?
Hello All,
You may now download the official release of the USB Control Center Utility for MAC OS 10.11 and above from the link below.
something NEW with El Capitan?
It will be released in the upcoming weeks.
As soon as it's done, I will definitely give you guys a heads up.
"upcoming weeks" you must be kidding, what are we to do until then.
It doesn't sound like much of a priority if you are saying it will take weeks when you have all this time already to figure it out.
Well, I think it's time to communicate our displeasure directly to Netgear Executives.
Patrick C.S. Lo is CEO, Mark Merrill is Chief Technology Officer and Michael Falcon is Senior Vice President of Operations & Support.
US Corporate Office phone is (408) 907-8000, Fax is (408)907-8097. Investor Relations email is netgearir@netgear.com and Media Enquiries email is pressrelations@netgear.com Perhaps they might be interested in how we might be communicating our opinion of Netgear Support more widely.
Although community forums such as these provide an opportunity for venting on matters such as this, they clearly are not a vehicle for getting things done!
Best wishes and commiserations to all.
This is the first time I have been forced to register on a support forum. Seriously Netgear, how do you COMPLETELY miss testing and approving an ENTIRE compenent of your product on an operating system YOU ADVERTISE serves a certain function? Are the Engineers that incapable of figuring out a solution? How about contracting a more capable team of Engineers?
Your hardware is great but you completely ruin that experience by wasting your customers' time. Fix this or I will be avoiding this product for at least another decade and go with a company that can at least update their products at an industry standard turnaround time.
Hi ElaineM,
When will a new version of the NETGEAR USB Control Center utility be released?
Best Regards
Anders
There's still no ETA.
As Apple continuously improve their software, they have just released another version (10.11.2) for developers and our engineers are working closely to get this resolved.
Will keep you all posted.
Thank you all for your patience.
Elaine, I understand you are just the messenger but when I hear at this point "still no ETA" that tells me that Netgear is not able to keep up with OS development, so should not be marketing their routers as Mac compatable.
