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Forum Discussion
JLEVAVASSEUR
Sep 13, 2015Tutor
NETGEAR USB Control Center utility for MAC OS X El Capitan
NETGEAR USB Control Center utility v 2.22 is not compatible with MAC OS X El Capitan, where to download or make NETGEAR USB Control Center utility with the new MAC OS X ?
Hello All,
You may now download the official release of the USB Control Center Utility for MAC OS 10.11 and above from the link below.
262 Replies
- kguillemAspirant
How incredibly disappointing this is to hear many others with similar stories about the lack of timely upgrades by Netgear. It certainly will make my decision to go elsewhere for my wireless needs. The executive leadership should at a minimum communicate an ETA for delivery.
- RazdadInitiate
Very frustrating. Just purchased the R7000 router in large part due to the advertised USB Control center and the ability to use printers via the USB port, with Airprint. But when I tried to install USB Control Center v2.22, even though I get the 'install successful, re-start to finish' message, the installation is imcomplete. Every time El Capitan starts, the incomplete install error message displays, so've I've had to trash the app. We need an undated version of USB Control Center that will work with El Capitan!
- cleudioGuide
Good evening everyone,
I apologize for my wrong English.
I'm an Italian user, which has exactly the same problem as many other users with USB and OSX control center el Capitan.
It is now more than a month to perform simple prints I have to continue to roll out USB cables for the office.
It is ridiculous and unacceptable from a company like netgear I have always considered the market leader in networking products.
You will receive information on when this update of 'usb control center, or do we remain at the mercy of fate?
One thing is sure, my clients, to install devices such as networking, no longer recommend products netgear.- LostPetrelApprentice
Well the negative reviews are starting to show up on forums and shopping sites, it is only going to get worse. Still no timeline for an update, really poor form.
- a-martynovichAspirant
I agree. Really disappointed to find out that USB Control Center does not work on El Capitan and that this is a low priority for devs.
- nedscottTutor
So its the 20th of October 2015 and I still cant print anything. This is costing money. Poor form.
Really dissapointed with my D7000 router, thought I was buying the best. Certainly paid as if I was.
- gcollinAspirant
Hi,
Now, MAC OS X El Capitan is no longer in beta test version.
Final version is available and installed on many computers but NETGEAR USB Control Center utility v 2.22 is still not compatible with it !
Where to download or make NETGEAR USB Control Center utility compatible with the new MAC OS X ?
Do you plan an update ?
Best Regards.
- ElaineMNETGEAR Employee Retired
- jenriqueAspirant
Hai ragione non funziona... ho comprato Apple AirPort Extreme e ho risolto i problemi...
You have reason does not work… I have bought Apple AirPort Extreme and I have resolved the problems…
- MacVAspirant
Well to be honoust I am about to trow out the netgear and buy something that works, I expected to buy a top product with Netgear, seems to be the same old crap as the majority, guess I have to spend some money on Apple Extreme or Belkin. Thanks Netgear!
I have an Apple Airport Extreme along with 4 Netgear routers (R7500, 2 x R6300v2 and a D6300).
Unfortunately I found the Apple router to be a bit flakey, and have since disconnected it. It just did not work reliably enough for me.
I like the Netgear routers, as the hardware is good. It is unfortunate that the software development (and support) is so awful. I suspect that this is probably because it is outsourced to the cheapest bidder! It seems that Netgear is a hardware-oriented company whose executive just does not realise the complementary importance of good software. They are probably still stuck in their "good old days" ways of the 1990's. The TV series "Halt & Catch Fire" portrays this really well.
The consistent failures are in this Print Utility (whenever Apple operating system is significantly upgraded) and new hardware firmware. As for support, I just don't bother with them anymore and so don't even register new kit.
I once had an unsuccessful 5 hour session with a 3rd level network support technician to try and resolve internet dropouts caused by the Netgear router. I then tenaciously spent 1 hour going through every setting until I found the culprit (SIP ALG, which annoyingly had a default setting to ON).
I would easily recommend Netgear routers because they have grunty and reliable hardware. The caveat is to be wary of the software. Personally, I did not find Apple to be a source of a viable accessory and definitely not a comparable alternative.
Best wishes.
- LostPetrelApprentice
Yes, some kind of response from NETGEAR would be better than the dead silence here. I guess the next step is to take it to other tech forums like CNET.
- JamHutTutor
So is any one at Netgear embarrassed or apologetic or actually working to fix this or is it all "just up the kudos and then someone might care"?
Yours fairly annoyed but more actually ingredulous,
JH
- ElaineMNETGEAR Employee Retired
We sincerely apologize for the inconvenience and appreciate your patience as our engineers work diligently to resolve this concern.
For some who are asking about the source code, I regret to inform that it is not an open source.
Rest assured that this is in priority and the fix will be released very soon.
Again, we thank you for your continued patience.
- 1viewAspirant
Thanks for responding....I get it, Netgear is an Apple competitor so why make it simple.
- LostPetrelApprentice
I sure hope Netgear comes up with a solution for this soon, I just recently purchased my router, and if I have to go out and buy another in order to print, they can rest assured that it will not be a Netgear product then or ever.
It would be very helpful to know if and when Netgear will be updating the USB Control Centre to function with El Capitan. We have used Netgear products to wirelessly print for some years and thi lack of information leads to a mssive frustration for us. Inevitably, we will have to look for an alternative solution pretty quickly if there is no solution forthcoming. I also note that there is now no download link to an OSX product - or any reference to OSX on the download page.
After reading the following Macworld article and after testing, I found that my iMac would not successfully boot, if:
...The Netgear utility was already installed, then SIP (System Integrity Protection) disabled, then restarted iMac
...The Netgear utility was uninstalled, then restart, then SIP disabled, Then restart, then Netgear utility installed, then restarted iMac.
It seems that the Netgear utility does not play nice with the new SIP feature, as has been the case with a number of other utilities. However, disabling SIP does not seem to help, as the utility shows up in the error report following the subsequent failure to boot.
It looks like there is unlikely to be a workaround, so we probably will just have to wait until the Netgear software people "pull their fingers out" and get on with doing what other utility developers have done and modify their utility.
Macworld article:
Hang in there, fellow frustrated Netgear Community OS X users.
- KenV9999Guide
I don't know if anyone else experienced this, but with the utility installed, I tried to disable SIP via recovery.This resulted in a kernel panic crash upon reboot. I needed to disable SIP to be able to run Parallels with a Bootcamp installation and it was not immediately obvious that Netgear USB Utility was at fault. The panic debug screen remains up for less than five seconds. Only after taking a picture of the screen during the crash did I note that buried in the debug notes was a line stating "Kernel Extensions in backtrace: ng.uds.netusb.controller(1.59)..."
Uninstalling the utility remedies the crash. This really needs to be fixed.