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Forum Discussion
JLEVAVASSEUR
Sep 13, 2015Tutor
NETGEAR USB Control Center utility for MAC OS X El Capitan
NETGEAR USB Control Center utility v 2.22 is not compatible with MAC OS X El Capitan, where to download or make NETGEAR USB Control Center utility with the new MAC OS X ?
Hello All,
You may now download the official release of the USB Control Center Utility for MAC OS 10.11 and above from the link below.
262 Replies
- jmanthonyApprentice
I've got a call with their Level 2 support staff next week on this issue. I'll post anything significant that I learn.
John
- hflInitiate
they can if people from the USA netgear sue make tight! is really cheeky what they do with clients !!!
- ElaineMNETGEAR Employee Retired
We apologize for the delay as we are still awaiting for the source code from Apple to make an updated working USB Control Center utility.
Thank you all for your patience.
- MarkCoffsHarbouInitiate
are you still waiting for source code 6 months later????
- drobbaInitiate
It would be nice if Netgear would send a weekly update to registered owners/users rather than expecting us to check back to the Netgear site with no ETA on a fix. I have yet to receive one e-mail on this issue. Communication is key to good customer service.
- Yabou28Tutor
no more netgear.... sorry...
- nedscottTutorI returned mine to point of sale and got money back
- nedscottTutorThis is a key reason for my purchase, the second was advertised longer range which I am also not experiencing. The product is failing to meet the standard of which it is being advertised. Point of sale return would be the easiest. Please provid reference number for the store to complete return credit.
- nedscottTutorHi Elaine, other manufacturers of routers are not having this problem, please provide information how we may obtain a refund.
- hflInitiate
We should demand our money back !!!
- ElaineMNETGEAR Employee Retired
As NETGEAR engineers await for the release of El Capitan USB Drivers, they try to work on with the current utility but it's still failing.
It clearly needs the updated USB driver for the new OS X. As soon as the USB Driver is available for developers, we will post the updated utility.
- KenV9999Guide
ElaineM It is unclear to me which USB drivers that the team is waiting for. Updated USB printer drivers? My printer works fine with El Capitan if I plug it in directly so it can't be that. All of my USB drives work fine as well. Furthermore, I thought the development of USB drivers for a given piece of hardware was in the hands of the hardware manufacturer as opposed to something that Apple would do. So is the USB Control Center Team waiting on Netgear's USB driver team?
Other software that I use continues to have issues with El Capitan and SIP (Parallels, VMWare). Their fix for now has been to disable SIP. I wish Netgear would provide a working USB Control Center Utility that works with SIP disabled for now until the issues with SIP can be worked out.
- VonGrahlInitiate
We are already in November. Where is the solution of this problem?
- OldBlaiseAspirant
Well, here we are 1.5 months after the issue was raised, close to 1 month since the offical release of El Capitan and 1 week since Apple released its first update and still no resolution. Surely the utility didn't require a complete rewrite of the code and being a major feature touted on several of Netgear's products it should have received more attention/priority from the company.
Any update on a release date (and is Netgear prepared to commit to this) ??