NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
NETGEAR USB Control Center utility for MAC OS X El Capitan
NETGEAR USB Control Center utility v 2.22 is not compatible with MAC OS X El Capitan, where to download or make NETGEAR USB Control Center utility with the new MAC OS X ?
Hello All,
You may now download the official release of the USB Control Center Utility for MAC OS 10.11 and above from the link below.
262 Replies
- Netgear is taking us for a ride.
ridiculous and incompetent. after months and months they have not been able yet to fix it. - Please retweet this https://twitter.com/mimmo_tweet/status/685512522456236032 to ask Netgear needed change. Use all social networks to spread everywhere Netgear behavior.
Just want to add my voice in support of getting a fix for MAC OS X El Capitan (I'm running 10.11.3) so that I can use "ReadySHARE" aka NETGEAR USB Control Center Utility.
- Yeah John,
I agree your point.
Beside NETGEAR, I strongly recommend D-Dlink Tri-Band router AC5300. DLink after sales service is really good. Their interface looks a lot more attractive and up-to-date comparing to NETGEAR.
In conclusion, no more NETGEAR router anymore.Nifer, I just hope that I am missing something obvious, but your answer,
"in the meantime, we recommend that customers use Bonjour for shared printing. We understand that this solution is not acceptable to all our Mac customers."
seems to me to fail in two ways:
1. I followed your link to use bonjour printing but the System prefs couldn't see my printer so I could not set it up. This was the problem I had with OS Yosemite and why I downloaded and used the Netgear USB control center, which worked then but not now with El Capitan. Please let me know what I should do to print from my Mac without using a USB cord to physically connect to the printer.
2. The reason that this solution is not acceptable to this Mac customer is because it doesn't work.
Good grief, I wonder if this guy really thinks that telling us they 'reached out' last week is a good thing, They should have realised WITHIN HOURS of opening the source that they didn't have what they needed (which by the way I still don't believe), so what have they been doing for 6 months? And if they did 'reach out' then code is transmitted in seconds. If I was in charge I'd be knocking heads within a day of receiving the incomplete code. I wonder if he actually feels acutely embarrassed by his reply...he should. This just drives me further from Netgear, I certainly wont ever buy their products again. There are now 16 PAGES of these unhappy posts, I wonder if he's read them?
- Their action says it all. This is what NETGEAR is all about. Look at their user interface, it is actually a replica of some craby PC games in the 80s.
I have the solution to the USB issue.
ASUS AC5300 ROUTER.
FASTEST ROUTER
FANTASTIC AFTER SALES SERVICE/TECHNICAL SUPPORT TEAM
BEAUTIFUL USER INTERFACE
THANK YOU.
It surely must be imbarrassing for Netgear by now that they have not been able to delivery a working Netgear USB control center utility for IOS 10 El Capitan. I really thought that Netgear is leading brand with leading development. It seem like I am mistaken and paying a premium for Netgear products for nothing.
Where is Netgear's customer support regarding this issue. I have been looking for a solution for months now.
Highly frustrating.
I have given up on hoping NETGEAR will provide the solution. I found my old Apple Airport Extreme modem which I am now using instead of the NETGEAR device - it works perfectly, communicates directly with my printer (just with a USB connector and no additional software) and apparently has built into it the capability that NETGEAR tried to include with their dodgy, kludged USB Control Center, that now doesn't work at all
For those who for whatever reason can't continue to wait without any clear and credible timeline for getting this resolved, if you can't return your routers to the place you bought them from, I'd press Netgear for refunds. They've told me "no dice", but I think that's BS. I can wait until the problems get resolved, but I suspect others can't.
John
Also waiting for a solution to this. The (horrible) workaround doesn't even work for me, the printer appears not connected.
OK, contrary to what was promised to us several times, NETGEAR clearly does not care about those of us that can no longer wirelessly print as advertised when we bought their product. I think it is now time to flood all review sites with the experience that we have had here, and say goodbye to NETGEAR forever.
+1 that this is still a problem for El Capitan 10.11.4. I've been waiting since October with a brick for a router, checking this thread every few weeks. Poor show, Netgear.
This is NOT SOLVED. Please mark as such.
This is not only not solved but also a major source of inconvenience in our (and many others) workspace.
YES, It really made me angry when I contacted Support and they brushed me off because my free support was out of date. Well of course it is, taking this long with no action. I believe they are just ignoring it and hoping it will go away.
There seem to be any number of wireless print servers that communicate with/via El Capitan. Strange these units don't also suffer the same problems as the Netgear USB printer utility.......
I have a workaround on my Mac. I installed Parallels. I use Parallels to run a virtual Windows on one of my desktops with the PC version of the Netgear USB Control Center utility. It works superbly - I have tested it now for a couple of weeks. I know it's inconvenient to do this extra step, but as Netgear hasn't given us a Mac solution, this is the next best thing in my opinion.
asw,
Sounds like a good workaround but for the $80 that this software costs, I think I would rather buy a router that works.
Another email to NETGEAR's CEO produced a response pretty similar to the last one. Last time they were waiting on Apple to provide code. This time they are waiting for the lawyers to resolve some issues. But the effect is the same: NETGEAR still has no estimate for when this issue will be resolved.
John
asw, I downloaded the trial version of parallels and installed on my Mac. since the PC that I copied windows over has the utilty setup already, I thought that it would work as is but I am not able to add the printer connected to the router. Any suggestions?
Stoneymax, I did a clean install of Windows on Parallels, then installed the PC version of the NETGEAR USB Control Center utility. The printer popups now appear whenever I open Parallels and I just print from there. Very reliable - it prints and works every time. Hope that helps...
