Forum Discussion

Aspirant

Sep 13, 2017

Solved

Netgear WND4300 Inconsistent pings

Model: WNDR4300 Firmware: v1.0.2.88 OS: Windows 10 I am currently running into an issue where if I connect my PC to my WNDR4300 via ethernet cable or wireless, I have major ping issues. I am ...

Troubleshooting

ElaineM
Sep 15, 2017
Welcome to the community, Threather

What are the devices connected to your network?

Try to connect one by one and then do a ping test.

This is to verify if there's a device that's causing this.

Have you tried reinstalling the firmware? How about factory resetting the unit?

Threather

Aspirant

Sep 29, 2017

My apologies for the late reply, i've been constantly troubleshooting the issue and having to let it run for 3-4 days before i could confirm if it worked or not.

What are the devices connected to your network?

Only my Laptop was connected to the router, the router was not even connected to the cable modem

Try to connect one by one and then do a ping test.

This occurred from multiple devices when solo connected to the router

Have you tried reinstalling the firmware?

I updated to the latest firmware, and then I re-flashed the firmware to no avail

How about factory resetting the unit?

After 7-days of testing, this has fixed the issue.

ElaineM

NETGEAR Employee Retired

Oct 02, 2017

Thank you for the update!