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angelconnie's avatar
angelconnie
Initiate
Nov 12, 2021
Solved

netgear87

i am trying to connect a hp envy 6055e wireless printer thru the recommended app store. the wireless router does not display in the display box, and i can't  connect it, it is displaying netgear23, netgear 5G, exfinity, centurylink but not the netgear87 which i am currently using, please help, thanks.

  • The usual way to fix wifi printers is to find the printer maker's utility, the software that runs on your operating system. Then use that to connect the printer to the wifi.

     

    Installing HP wireless printer software | Wireless Printing Center | HP® United Kingdom

     

    The router just broadcasts wifi. It is then down to the printer to play ball. There isn't much that you can do on a router, beyond fixing it to a particular IP address, that affects what the printer gets up to.

     

    Where possible, using the WPS feature can simplify things.

     

4 Replies

  • What router do you have? 

    Have you checked with your printer manufacturer? 

    When you're other devices are all working/connecting, and its just the printer with issues, I'd check with the printer manufacturer. 

  • The usual way to fix wifi printers is to find the printer maker's utility, the software that runs on your operating system. Then use that to connect the printer to the wifi.

     

    Installing HP wireless printer software | Wireless Printing Center | HP® United Kingdom

     

    The router just broadcasts wifi. It is then down to the printer to play ball. There isn't much that you can do on a router, beyond fixing it to a particular IP address, that affects what the printer gets up to.

     

    Where possible, using the WPS feature can simplify things.

     

    • angelconnie's avatar
      angelconnie
      Initiate

      Problem solved, Printer is set up and running, thank you and everyone for your help.

      • michaelkenward's avatar
        michaelkenward
        Guru

        angelconnie wrote:

        Problem solved, Printer is set up and running, thank you and everyone for your help.


        Excellent news.

         

        Can you tell us how you fixed it?

         

        If you provide some details on how you fixed you could become a hero in the eyes of someone else in the same boat.