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Forum Discussion
jschristie
Jun 01, 2016Aspirant
Network Security Key
I am trying to change my network key and it doesn't allow me or the previously set password is still there, i have tried to reset my router and still it takes the default password and doesn't allow m...
- Jun 04, 2016
No Luck.. i think i have to bear with it or might have to replace the router.. However, i didn't try downgrading, since flashing itself didn't help.. i dont think downgrading will help.. may be some ROM in the router isn't flashing the memory or resetting the password.. Anyway this router has been working without any issues for more than 4years.. i guess its time to change..:(
jschristie
Jun 01, 2016Aspirant
Yes! you are right, wireless password is what i am trying to change.
And yes, i have tried that twice and i have reset my router to factory default twice and now my router is running on factory default password, and i am not able to change that too.
May be downgrade of firmware will help?
ElaineM
Jun 01, 2016NETGEAR Employee Retired
jschristie That's very strange. You may want to try to reflash the firmware first.
Meaning, you have to load the same firmware again. If you're using the latest firmware, download it once again and use that.
After uploading the firmware, do not forget to reset then reconfigure. If that will not work, then do downgrade. Again, do not forget to reset each and every time you load the firmware.
- jschristieJun 01, 2016Aspirant
Thank you, i will try that. Yes, i am running on latest version which is set to automatic update.
When you say use that, i have to just browse to the path where i have saved and click ok, or do i have to do anything else apart from that?
- ElaineMJun 01, 2016NETGEAR Employee Retired
That's correct. Just browse the file and upload. Just don't forget to reset after loading the firmware.
Resetting the router will require you to configure it again as if it's brand new out of the box.
- jschristieJun 01, 2016Aspirant