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Forum Discussion
rinn
Aug 22, 2017Aspirant
New R6400v2 not recognizing ethernet cable; no internet connection
I just bought a new R6400v2 AC1750 Smart Wifi Router, and it worked fine the first day I set it up. However the second day it suddenly stopped working. I logged into the router's IP address and it sa...
- Aug 24, 2017
Hi rinn,
Please try doing a loop back test to check if the WAN port of the router is still working. Check the link below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/28408
Regards,
Dexter
Community Team
DexterJB
Aug 24, 2017NETGEAR Moderator
Hi rinn,
Please try doing a loop back test to check if the WAN port of the router is still working. Check the link below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/28408
Regards,
Dexter
Community Team