NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Az1004's avatar
Az1004
Aspirant
Jul 15, 2020
Solved

New router can't connect to internet

Hi, I got this new router and I want to replace my old one. I connected the cables I was using for my old router, and connected to this new one(this includes 1 white ethernet cable from the wall to p...
  • antinode's avatar
    antinode
    Jul 15, 2020

    > [...] It's an att uverse 5628ac. [...]

     

       "5268AC"?  That (almost) answers one of the many questions.  What
    about the others?  Look for "?".

     

    > [...] I got a 2 month used router from someone I know, so I'm trying
    > to switch to that one.

     

       I doubt that it's suitable.  As I understand it, the co-ax connector
    on an 5268AC is used to connect to some old-style client devices.  The
    co-ax connector on a C6250 is used to connect to the (cable-TV) ISP.
    Not even similar.

     

       Also, because you're not using the "DSL Broadband" port, the cable to
    the "ONT Broadband" port (from your "the wall" I'd guess?) must be your
    connection to your ISP, and a C6250 has no Ethernet WAN/Internet port,
    making it useless as a replacement for a 5268AC.

     

       Nice try, but you seem to be in a square-peg/round-hole situation.
    You want a friend with a plain-old router (with an Ethernet WAN/Internet
    port), not a cable modem+router (with a co-ax WAN/Internet port).