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Forum Discussion
pses530
May 05, 2017Aspirant
Newbie question using extender?
Hello, My router the N300 WNR2000v3 is located in my basement and the signal strength is low when multiply users are on the network. Before I move it upstairs I wanted to ask about using the...
- May 26, 2017
pses530
May 21, 2017Aspirant
Thanks michaelkenward
I do not know what a powerline device is or does.
The reason I was thinking of the extender is because latey when I open up firefox I get a can't connect to server error. So I thought it was because my router was in basement.
However, I just called into to Netgear and was told my router is working fine the resaon it would sometimes show "can't connect to server" is because a setting in the router needs to be changed.
My ISP is Cox Communications and the Netgear Tech needed to know some numbers Cox uses whihc she said was a 3 or 4 digit code but the Tech wanted me to pay $140 for a 1 year subscription. She then could take controll of my laptop and make the changes. I told her I would rather put the money towards a new router then call back for the free 90 day support and have Netgear make changes then.
Would know happen to know what setting the tech was going to change?
Is it worth me changing out my 5 year old wnr2000v3 to a newer AC type model.
My household only surfs the net, we do connect phones, playstations and tv to wifi.
michaelkenward
May 21, 2017Guru - Experienced User
pses530 wrote:....the Tech wanted me to pay $140 for a 1 year subscription. She then could take controll of my laptop and make the changes. I told her I would rather put the money towards a new router then call back for the free 90 day support and have Netgear make changes then.
That scam! Outrageous. Netgear should be ashamed of itself. You should be able to get what you want here, and it is free.
The first thing to do is to update the firmware.
Read about doing that in the manual (see page 8):
>>> WNR2000v3 | Product | Support | NETGEAR <<<
The reset to the factory settings (page 36).
The firmware is on those pages too.
Before you do that make a note of the settings that Cox Communications uses for its network. (Usernames, passwords and the like.) Then you can feed that back in again after the reset.
The error you see in Firefox could be anything. Try the above before you spend any money. And see if you see the same thing in a different browser. If you don't it has nothing to do with the browser.
- pses530May 21, 2017Aspirant
Thanks Michaelkenward.
I will try reseting the factory settings.
I was just at my local Best Buy checking out what I could put that $140 towards.
They have the Netgear Nighthawk AC1900 on sale for $160.
They also have a Linksys AC2600 on sales for $165.
The sales rep said both were very good.
- michaelkenwardMay 21, 2017Guru - Experienced User
AC2600 and AC1900 are not Netgear model numbers. They are wifi speed things.
They stick those label on various modems and routers.
Be careful to pick one that does what you want.
Check the Netgear product pages and home in on something that meets your needs.
- pses530May 21, 2017Aspirant
michaelkenward here is what I meant for models.
I copied this from Best buy website.
- Model: R7000-100NAS