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Forum Discussion
john1966
Jul 06, 2021Guide
Nighthawk 2300 can't connect to guest network
Today both me and my guest are no longer able to log into the guest network. 1) Only on the 2.4 GH .. the 5GH seems to work for log in. 2) Nighthawk 2300 3) Several devices can't log o...
plemans
Jul 06, 2021Guru - Experienced User
1. The normal 2.4ghz and 5ghz works?
2. have you tried a simple factory reset and reinstall?
- john1966Jul 06, 2021Guide
Thank you for the reply and suggestion.
The 2.4 and 5.0 GH works for the main non guest network. I haven't done a factory reset and reinstall. Would I need add all the devices again and enter the passcode? If so I would need to wait until tomorrow when I don't have a guest so I can access some of the devices like the guest TV which is on the non guest network. Anything else I could try?
- plemansJul 06, 2021Guru - Experienced User
You can always try a simple reboot.
If you reset and use the same ssid/password for setup, devices should just auto-reconnect. *should*
I replace/reset routers frequently and haven't had to re-add a device in years. I simply use the same ssid/password
- john1966Jul 06, 2021Guide
Wanted to add that the main network was also having trouble signing iin with my iphone. I run a B&B and its essential for guest to not have any wifi problems. I try and factory reset it all tomorrow, but the complete lack of customer support for something under warranty is very disapointing. I'm thinking I'll proably just need to get a diffrent routher that honor's the warranty. The follow up email I got said to click a linik to report that the issue wasn't resolved yet but that also didn't work.
Appologies for the frustration. Any adivice is appreciated. I just need it to work and can't have any issues with signing in.
BTW I even tried removing the password so no password was required but still wouldn't sign in. And now main network is also acting up.