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Missmod's avatar
Missmod
Follower
Jun 01, 2023

Nighthawk AC1750 R6350 no Wi-Fi

I have reset my router a couple times to try and get the Wi-Fi to work but it won’t. It shows that internet is connected to the device but it won’t do anything else. When I go into the app it says that it can not detect any cables. I decided to reset when it kept losing net and I thought it was because it and my modem needed reset.

1 Reply

  • michaelkenward's avatar
    michaelkenward
    Guru
    Jun 01, 2023

    You have posted your message in the Nighthawk App section. Is that where you have a problem or is it with the router itself?

     

    Missmod wrote:
    I have reset my router a couple times to try and get the Wi-Fi to work but it won’t. It shows that internet is connected to the device but it won’t do anything else.

    What's wrong with the wifi? "Won't work" could mean many things.

     

    Your wifi clients can see the SSID and can't connect?

     

    They can't see the SSID?

     

    The WiFi LEDs aren't on?

     

    What is modem/gateway/ONT that sits between the router and the Internet?

     

    When I go into the app it says that it can not detect any cables. I decided to reset when it kept losing net and I thought it was because it and my modem needed reset.

     

    There are easier ways to set up a router than with the Nighthawk app.

     

    Visit the support pages:

    Support | NETGEAR

    Feed in your model number and check the documentation for your hardware.

    Look for the model number on the label on the device.

    That page will also have any software, firmware and drivers for your device, if they exist.

    Check the section in the manual Use a Web Browser to Access the Router

    There may also be some helpful videos on what to do.

    You may have done that already. I can't tell from your message.

    I mention it because Netgear gave up on supplying paper manuals and CD versions some years ago and people sometimes miss the downloads.