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gburn's avatar
gburn
Aspirant
Dec 02, 2017
Solved

Nighthawk x8 R8300 2.4gHz wifi doesn't have a valid ip configuration error; 5gHz wifi connection ok

Hi, I bought a Nighthawk x8 AC5000 wifi router (R8300) back in May 2017 and for the past couple weeks my 2gHz band has been giving a "wifi doesn't have valid ip configuration" error. All 5gHz bands ...
  • michaelkenward's avatar
    Dec 02, 2017

    OK. Laptop errors are often down to Windows.Indeed, a Google search shows that the error you see

     


    gburn wrote:
    When I run the window's troubleshooter, it produces the "wifi doesn't have a valid ip configuration" error.


    is pretty common, with various suggestions.

     

    Wifi doesn't have a valid IP configuration - Microsoft Community

     

    But you say that other devices can't connect. I assume that these other wifi clients can see the 5GHz SSID.

     

    You seem to have tried most things. But as this is a router, I would try restarting the whole network according to the rules.

     

    Be sure to restart your network in this sequence:

     

    • Turn off and unplug the modem.
    • Turn off the modem router and computers.
    • Plug in the modem and turn it on. Wait 2 minutes.
    • Turn on the modem router and wait 2 minutes.
    • Turn on the computers.

     

    Your router is still in warrant – it runs for at least a year –  so I'd start going down that road.