I do not agree.
Support in Poland is poor and do not want to take a responsibility for warranty. Once they confirm that terms but when I ask about exchange they do anything to do not take responsibility.

>I have successfully validated your proof of purchase and updated the >details of your NETGEAR product.
>
>Please find below the warranty details of your device:
>NETGEAR: Nighthawk M5 5G WiFi 6 Mobile Router (MR5200)
>Serial: 6B230CWC009C7
>Purchase Date: 05/02/2022
>Hardware Warranty End Date: 05/01/2024
>Telephone Support End Date: 07/31/2022

and

>After a secondary review of the proof of purchase that you have >provided, we will not be able to offer any warranty support.

They do not offer paid support where someone could to check this device. Software is not available for manual re-installation.
The new update is not available and no one do not have such information when it could be (form last year nothing change).

John Peng make really great job here but in number of request and problems he ask couple of times about same issue.

There is a mass of unsatisfied customers.

Netgear Poland spends money on sponsored articles praising the device and 5G connectivity -in Poland. But his support inform that Polish network is not compatible. And we do not have any polish carriers on this list.
( 55m 50s ) Dan 😧 https://kb.netgear.com/.../Which-mobile-carriers-are...
( 56m 2s ) Dan 😧 Orange Poland is not compatible with the device.

In general it looks poor.

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