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Forum Discussion
Panther_dust
Apr 30, 2019Aspirant
No access to router
So my router is being a pain in the backside, I have it connected to a bt router Lan to Lan to make use of the 5Ghz and the higher rate 2.4Ghz wireless however for some reason it keeps disappearing, by that I mean I can still see the wireless signals and connect and I can still access the internet however I cannon access the router home page using routerlogin.net/com or the IP at 192.168.1.1, now if I reset the router and use my computer to access it through the ethernet then I can get to it, but once all settings are sorted (or nearly) and I get it connected to the 1st router it vanishes again and. Left to reset it, the only thing I can think of is that it's using an ipv6 address, I might be wrong here tho as even still like I say I can access the internet the USB drive disappears, and so does the router, even if I go onto the bt router and look for the connected devices it's gone, if I go to the DHCP tab it shows that it handed an IP address out to it but that it is offline.... I am so confused and have been stuck in this loop trying to figure it out for about a month now, I'm gonna cry lol
Any advice would be really appreciated
Any advice would be really appreciated
I want to thank you both for taking the time to look at helping me however i have now sorted the issue and will explain in a sec but just wanted to answer a few quwstions here for you both
Yes the Bt Router is also my Modem
LAN - LAN so when looking at AP mode on any router its recomended you use LAN PORT (Router1/Modem) to WAN PORT on router 2 however i had very little joy with this as my IP kept setting to 169.86.x.xxx and all internet was lost HOWEVER using LAN to LAN there was still a bridged connection to router1 BT/Modem so i could still access the internet, i also found that LAN - WAN seems to be slower than LAN to LAN
the settings would be for the readyshare, the wireless name/password and turning OFF settings not needed like the DHCP as Router/modem 1 will handle that
The router is indeed a R6220, it was a typo from using my mobile, autocorrect i dont know why
i never expected it to be a router but to be an access point as you have pointed out, i have gone most of my life calling all network devices routers as that is what they all do, i mean ok, to a different extreme but still routes traffic one way or another, please forgive my simple ways
Bt router works well on sky's service, i was able to (a while ago) ssh into it and rewrite some firmware to unlock it, turning it into just another 3rd party modem, far far less droped service unlike skys pile of crap
and the IPv6 "stuff" wasnt a red herring and was actualy the cause of my problem, here is what happned
Even with a IPv4 address set manualy i somehow kept getting a v6 address, after trying many addresses (as post above) to get into the router settings page, i decided to look deeper into my ip settings, i opened up Command Prompt and did the usual IP magic ipconfig, i did send a screenshot with my last post but i dont think it went, this didnt yeald much so i used ipconfig/all which gave me a bit more detail but not enough, so i went to my ethernet adapter settings (this is all on windows 10 BTW) went into properties and unchecked the IPv6 protocal;, THIS GAVE ME ACESS!.
i was able to get into the settings page on the router and adjust the advanced settings and switch off the IPv6 on the router and HEY PRESTO! everything works, i have internet, i have access to my router page for both bt/modem and netgear and i can see all devices aswell, (which made me **bleep** myself when my Kitsound Voice1 (on full volume) said CONNECTED TO YOUR WIFI NETWORK!....)
so i cant realy explaine why it happened the way it did unless the BThub doesnt like ipv6 and its not on as sky doesnt support ipv6 yet
however i still thank you both for taking the time to help
8 Replies
- additudeVirtuoso
You need a clearer description of what the problem is and how you have your routers connected starting from the WAN back.
- Panther_dustAspirantI tried to give the best description that I could, I will try again
Panther_dust wrote:
So my router is being a pain in the backside, I have it connected to a bt router Lan to Lan...What does that mean? What is this BT router?
Two routers on your network can cause headaches. For example, you can end up with local address problems. Among other things, the other router can misdirect addresses that the Netgear router usually handles, such as routerlogin.net or the usual IP address for a router, 192.168.1.1.
This explains some of the other drawbacks.
What is Double NAT? | Answer | NETGEAR Support
Unless you have specific reasons for using two routers – to create two separate networks for example – it is often easier to use just one router and then to set up the second router as a wifi access point. Netgear advises this, as does just about every site you will visit.
It may be possible to put the modem/router into modem only (bridge) mode and then to use the second device as the router. But some Internet service providers, such as BT in the UK, supply modem/routers that won't work in bridge mode. There may be ways to get the modem/router to cooperate, but sometimes it is easier to put the second router into AP mode. But that has its own drawbacks:
Disabled Features on the Router when set to AP Mode | Answer | NETGEAR Support- Panther_dustAspirantOk so, connected to my houses phone socket is a microfilter, in that is my house phone and my BT homehub 3.0 router, I'm not with bt I am with sky but I unlocked an old bt one as that is all I could find cheap at the time and the sky one was crap.
Swiftley shuffling on.
The bt router struggled with the amount of devices connected to it and the WiFi couldn't cope, so I bought a secondhand Netgear n6220, the e reason for this was due to my WiFi security cameras, these are connected to the BT Homehub 3, nothing else is connected wireless however due to its location I do have my TV plugged in via ethernet and also my Xbox one and the kids Xbox 360, this leaves just 1 ethernet left and that is sent to the other side of the house into the Netgear r6220 where everything else is connected via the 2 WiFi channels except my laptop which is ethernet.
That's my setup, now here is the problem
I am currently connected to the Netgear and editing this to the room now, so the actual internet works, these are connected LAN to LAN to avoid dual DHCP from Lan to wan and double NAT.
I also have a hard drive connected to the router for network backups etc.
The hard drive will not show up on the network, it did for a while and now it doesn't, I went to take a look at the router settings and the page cannot be found, I have tried using several addresses, and it does not show up in the devices list on the bt Homehub 3.
Every time I reset the router and enter all the settings the way I want them with the hard drive working on the network, after 30 mins it then stops again and the router page can no longer be accessed, and I have to hard reset again and again and again. Obviously I have tried using it as AP mode or extender mode yet the same thing happens on any settings.
The one thing that I can pick up on ( notice that is wrong maybe) is the IPV6.
When connecting to the bthub the router uses IPv4 and shows the IP on all devices as the standard 192.168.1.xxx.
I know this router is IPv6 ready and there are some settings but it is switched off and only used for the internet address anyway.
When connecting to the Netgear I still get the default IPv4 and the gateway address from the bt router being that it is controlling the entire DHCP range (turned off on Netgear), however all devices also show an IPv6 address and gateway, that's what makes me wonder if the Netgear is hiding itself behind an IPv6 address that I can't access due to the BT hub restricting it
But that's only a guess
Hope that clears it up a bit
Ben
Panther_dust wrote:
Ok so, connected to my houses phone socket is a microfilter, in that is my house phone and my BT homehub 3.0 router, I'm not with bt I am with sky but I unlocked an old bt one as that is all I could find cheap at the time and the sky one was crap.Your Internet is DSL and your Homehub "router" is really a modem/router.
I am currently connected to the Netgear and editing this to the room now, so the actual internet works, these are connected LAN to LAN to avoid dual DHCP from Lan to wan and double NAT.Not sure that I understand what LAN to LAN means, but it will not disable the router features in the Homehub. From what I have seen, that is not possible.
I suspect that this setup explains this bit:
Every time I reset the router and enter all the settings the way I want them with the hard drive working on the network, after 30 mins it then stops again and the router page can no longer be accessed, and I have to hard reset again and again and again.The two boxes are both trying to work out what to do with various address requests.
Your message says n6220, which is not something I recognise from Netgear. But the "footer" says R6220. Maybe that is what you have.
The recommended way to disable the router bit of the R6220, and to avoid double NAT is to put it into wireless access point (AP) mode. With all that stuff "upstream of the R6220, you can't expect it to work as a router.
You say you have tried this, but it is not clear to me that the R6220 is properly configured and using the WAN input or that you have taken your network through the required startup regime.
Be sure to restart your network in this sequence:- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it connect.
- Turn on computers and rest of network.
This means that the devices on the network get their Internet connections in the correct order.
I suspect that your stuff about IPv6 is a red herring, especially when using a BT modem on Sky DSL. Do they even use the same flavour of IPv6?
I assume that you know that the BT modem/router plays nicely with Sky's DSL.