NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

prisdavis1's avatar
prisdavis1
Aspirant
Dec 06, 2019
Solved

NO CELLPHONE-CAN I DOWNLOAD THE INSTRUCTIONS FOR MY NEW AC1000 TO MY COMPUTER?

I purchased the AC1000 Dual Band WiFi Router from BestBuy in Nashua, NH today after our old router died yesterday.

 

The box said "NIGHTHAWK APP WiFi Simplified".  Such cute "markety-speak" -- totally useless.  It does NOT say "NIGHTHAWK APP Wifi Required".  If it had said that I wouldn't have purchased this model.  Once I opened the box, I discovered the instructions for setup require that you download an app.  Thats great for people with cellphones; however I live in an area with very poor to no cell connectivity - geographic limitation and I can't change geography - so I don't bother with having a cellphone.  Out of necessity, everything is hardwire -- landline, internet and so on.

 

Is it possible for me to download the installation instructions for the AC1000 to my computer?  If so, can you tell me where I can find them?  Or if Netgear was feeling nice, you could email them to me?

 

Thank you

Priscilla Davis prisdavis1@juno.com

 

  • antinode's avatar
    antinode
    Dec 06, 2019

    > I purchased the AC1000 Dual Band WiFi Router [...]

     

       Model "R6080"?  Look at the product label.

     

    > [...] It does NOT say "NIGHTHAWK APP Wifi Required". [...]

     

       Perhaps because it's not.  Visit http://netgear.com/support , put in
    your (actual) model number, and look for Documentation.  Get the User
    Manual (at least).  Read.  Look for "Use a Web Browser to Access the
    Router".

     

       And, even with a phone, I wouldn't expect cell connectivity to be
    needed, only local wireless-network connectivity.  You need to talk to
    the router itself, not some remote thing.

2 Replies

  • antinode's avatar
    antinode
    Guru
    Dec 06, 2019

    > I purchased the AC1000 Dual Band WiFi Router [...]

     

       Model "R6080"?  Look at the product label.

     

    > [...] It does NOT say "NIGHTHAWK APP Wifi Required". [...]

     

       Perhaps because it's not.  Visit http://netgear.com/support , put in
    your (actual) model number, and look for Documentation.  Get the User
    Manual (at least).  Read.  Look for "Use a Web Browser to Access the
    Router".

     

       And, even with a phone, I wouldn't expect cell connectivity to be
    needed, only local wireless-network connectivity.  You need to talk to
    the router itself, not some remote thing.

    • prisdavis1's avatar
      prisdavis1
      Aspirant
      Dec 06, 2019

      Thank you *very much* -- pulled down the User Manual -- thats exactly what's needed.