No Internet - CBR750

Please post a copy and paste of the modems Connection Status page.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box. 
Be sure your using good quality RG6 coax cable up to the modem. 
Be sure to power OFF the modem for 1 minute then back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853

The CBR is a cablem modem&router thus a cable gateway. It's not a router only unit and no other modem can be installed in front of it. 

---

miguelangelnet wrote:

Hardware Version CBR750
Orbi Firmware Version V3.2.18.2_1.4.14

 

I have WiFi (no issues here), but I don't have internet, pink light at the bottom of the router, and 2 orange lights for output and input data in the middle of the router.

 

Router Admin Website: The INTERNET PORT from Advanced tab indicates no IP Address, and everything with 0.0.0.0, with an Exclamation Yellow.

 

Comcast came to my house and the cable signal is fine, I could connect to internet with another router after activation.

 

I did few resets and factory reset with no luck. After the factory reset I just have the 2 orange lights for output and input, and I can't activate this router because Comcast is not able to connect to the device. Once I put the other router, they can activate it with no issues.

 

Everything started on Oct 11 around 9:00AM.

 

Any advice?, recomendation?. The router has just 4 months..., it's is pretty frustrating to have this kind of issues (everything was fine until now).

 

---