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Forum Discussion
eickmewg
Nov 28, 2015Tutor
No internet connection with new AC1750 R6400 router
We just got a Netgear CM500 modem and AC1750 R6400 WFi router. The Comcast activationof the modem was successul, but when I then hooked the router to the modem and the computer to the router via et...
- Nov 28, 2015
Yes, those connections are correct. From your computer, enter routerlogin.net into a browser. This should automatically connect you to the router. You will need to enter the username and password for the router. The defaults are admin and password, respectively. You should change the password.
eickmewg
Nov 28, 2015Tutor
So, how would I coonfigure the router to automatically get an IP address if I can't get and internet connection? I expect that this is the basic problem. With the router hooked between the modem and the computer, what procedure might I be able to use to do this? We have tried resetting the modem but that didn't seem to solve the problem. Many thanks for your help.
CROW
Nov 28, 2015Aspirant
Im having the same problem with my AC1750....