NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

eickmewg's avatar
Nov 28, 2015
Solved

No internet connection with new AC1750 R6400 router

We just got  a Netgear CM500 modem and AC1750 R6400 WFi router.  The Comcast activationof the modem was successul, but when I then hooked the router to the modem and the computer to the router via et...
  • TheEther's avatar
    TheEther
    Nov 28, 2015

    Yes, those connections are correct.  From your computer, enter routerlogin.net into a browser.  This should automatically connect you to the router.  You will need to enter the username and password for the router.  The defaults are admin and password, respectively.  You should change the password.