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Forum Discussion

eickmewg's avatar
eickmewg
Tutor
Nov 28, 2015
Solved

No internet connection with new AC1750 R6400 router

We just got  a Netgear CM500 modem and AC1750 R6400 WFi router.  The Comcast activationof the modem was successul, but when I then hooked the router to the modem and the computer to the router via et...
Troubleshooting
  • TheEther's avatar
    TheEther
    Nov 28, 2015

    Yes, those connections are correct.  From your computer, enter routerlogin.net into a browser.  This should automatically connect you to the router.  You will need to enter the username and password for the router.  The defaults are admin and password, respectively.  You should change the password.

Dmonahan01's avatar
Dmonahan01
Aspirant
Jul 21, 2016
I have tried this but it did not work. Any other suggestions?
  • TheEther's avatar
    TheEther
    Guru
    Jul 22, 2016
    Dmonahan01 wrote:
    I have tried this but it did not work. Any other suggestions?

    You should start your own thread.  Describe your setup, exactly what you tried and what you observed.  It's not possible for us to help without this information.