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Solved
No internet connection with new AC1750 R6400 router
ok so I did EVERYTHING correct and all the white lights are on and I reset and restarted and it just isn't working. Tried to connect on the phone and still no. It will NOT go to the genie configura...
Hi Omclaughlin,
1. Please check if the issue (slow streaming) persists when connected straight to the modem.
2. Does the issue persist on all your devices (wired and wireless)?
3. What is your subscription speed?
4. You can try changing the MTU. Check the link below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/19863
http://kb.netgear.com/app/answers/detail/a_id/25675
Regards,
Dexter
Community Team
Hi Omclaughlin,
1. Please check if the issue (slow streaming) persists when connected straight to the modem.
2. Does the issue persist on all your devices (wired and wireless)?
3. What is your subscription speed?
4. You can try changing the MTU. Check the link below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/19863
http://kb.netgear.com/app/answers/detail/a_id/25675
Regards,
Dexter
Community Team
Hi Omclaughlin,
I would like to follow up and check if you are still experiencing the issue.
Regards,
Dexter
Community Team