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Forum Discussion
No internet connection
Unit has been working for years. Suddenly, when trying to connect, get message " Wi-Fi doesn't have a valid IP Configuration". Therefore, cannot connect to either of the 4 ports or thru Wi-Fi. Pow...
1. what router do you have? you didn't put a model anywhere I could find
2. what firmware is on it?
3. What modem/gateway is it connected to?
I thought I had everything in the message. Netgear AC1750 Smart WiF Router, 02.11 ac dual Bank Gigabit, Model No: R6400v2, (R6400-100NAS), firmware V1.0.4.78. Cannot get internet connection to try to update firmware. Tried to use NightHawk app on android phone and routerlogin.net.genie but since no internet connection, this failed.
It is connected to Xfinity modem XB6-T. Tested with an old Linksys router so I know there is not a problem with the modem connection to the router. Reason I switched to the NetGear AC1750 was to get more WiFi range.
that xfinity modem is a router as well. It puts you in a double nat. Some handle it better than others.
https://kb.netgear.com/30186/What-is-Double-NAT
have you disabled the routing functions on the xfinity?
or put the netgear in access point mode?
I have done nothing to the xfiniity (modem/router) It has worked perfectly for 2 years. I believe the router just might be bad.
I cannot access or update the software on the NetGear router because I have no wifi on the unit. Old routers will work.