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Forum Discussion
J_Jefferson
Nov 11, 2020Aspirant
No internet connection
Unit has been working for years. Suddenly, when trying to connect, get message " Wi-Fi doesn't have a valid IP Configuration". Therefore, cannot connect to either of the 4 ports or thru Wi-Fi. Pow...
J_Jefferson
Nov 12, 2020Aspirant
I have done nothing to the xfiniity (modem/router) It has worked perfectly for 2 years. I believe the router just might be bad.
I cannot access or update the software on the NetGear router because I have no wifi on the unit. Old routers will work.
wcalifas
Nov 13, 2020Prodigy
did you try restarting the netgear router? you can also try resetting the router back to defaults again by pushing the reset button for 30 seconds. Did you try any of those?
- J_JeffersonNov 13, 2020Aspirant
Yes did a restart and tried resetting the router back to defaults. Still no WiFi light. Cannot access off-line or at least what I tried did not work. I believe it it just might be DEAD.
- plemansNov 13, 2020Guru - Experienced User
You should be able to access it off line.
What are all the led's on it doing?
How are you attempting to access it? wired?
did you disconnect it from the xfinity device.
- J_JeffersonNov 13, 2020Aspirant
Tried to hook it to a laptop with a cable to to one of the 4 ports. Think it is just dead. No WiFi light.
Tried to enter 192.168.0.1 and 192.168.1.1 got nothing.
Since this was a good unit, I will just get another AC1750.
What is the difference with at R4600v2 and R6400-NAS? Which is best?
Thanks