Not connecting to router

Question

My netgear extender powers on and connects with wpn but not the router. I have tried everything in the directions including using my laptop but nothing is working. What do I do?

olympos1625 · Answer

Hi Shewil,&nbsp;

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Good day!

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Welcome to NETGEAR Community!

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Thank you for reaching out. May we know the model of the extender? Please try the steps on this link&nbsp;https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender

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Please do not hesitate to let me know if you need further assistance.&nbsp;

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Regards,

Oliver

Community Team

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michaelkenward · Answer

Shewil&nbsp;wrote:My netgear extender powers on and connects with wpn ....
What's WPN?
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Not connecting to router

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