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Forum Discussion

phonore's avatar
phonore
Aspirant
Apr 17, 2016
Solved

Not in range error

Router has been working great for ~10  years.  Now,  no wireless devices (smart phones, tablets) can logon. Can see networks but "not in range" error appears for my network, (router is approximately ...
Troubleshooting
  • phonore's avatar
    phonore
    Apr 19, 2016

    I did a "factory reset" and that fixed the problem  (plus I now know the admin password since I got to re-establish it). Thanks to all for the help

ElaineM's avatar
ElaineM
NETGEAR Employee Retired
Apr 18, 2016

Hello phonore

 

Welcome to the community!

 

Try to remove all the wireless preferred networks on this devices or forget this network.

Once done, reconnect to the wireless network. If the same thing happens, try to change the channel on the router.

See this link on how to change the wireless channel.