NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

rknowles's avatar
rknowles
Follower
Oct 18, 2021

Not receiving circle sms code

Hi

Just installed new firmware and when trying to connect to Circle, it asks for a code I am supposed to receive by SMS, but it never gets sent. How can I get past the initial 'Manage Circle' screen.

Thanks,
Ryan

1 Reply

  • michaelkenward's avatar
    michaelkenward
    Guru
    Oct 19, 2021
    rknowles wrote:

    Just installed new firmware and when trying to connect to Circle, it asks for a code I am supposed to receive by SMS, but it never gets sent. How can I get past the initial 'Manage Circle' screen.

    Have you tried this issue in the section given over to Circle?

     

    Circle Smart Parental Controls - NETGEAR Communities

     

    You have also posted in the wrong section for your RBR20.

     

    You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

    Orbi - NETGEAR Communities